Prepaid Block Time Support is an option for businesses that would like to get priority service at a discounted rate. Sometimes you just don't know what you need for support or projects. Block Time enables you to quickly schedule our resources to meet your requirements. Following are some of the advantages of support services offered via a block time agreement, compared with the traditional time and materials method for service:
Discounted Rates
Pre-paid rates are billed at a discount from our normal rates.
Higher Priority Clients
Block Time Agreement clients receive higher priority support than clients without a Block Time Agreement. This is particularly advantageous for Block Time Agreement clients when there is a heavy demand for our resources or in the instance you experience a failure at a critical time or on a critical component.
No Delays
GetService engineers can respond immediately to support requests without the time delays created by billing or account considerations.
Spend the Hours as Needed
Schedule blocks of engineering time for pro-active projects or to solve problems on-site. Use the time for consulting, training or short-term technical assistance on a special project.
Contact GetService for more details on block time support.
